FAQ

We'd like to help answer your questions. Take a look at the list of Frequently Asked Questions that appear below. Possibly your question is among them. If you don't find the answer you're looking for, feel free to contact us at: 440-542-0400. We'll be happy to help you in any way we can and welcome the opportunity to serve you at our Hampton Inn Solon.

Q Where are you located?
A Our address is: 6035 Enterprise Parkway, Solon, Ohio 44139.

Q How far are you from the airport?
A We are located 22 miles/27 minutes from the airport.

Q How do I get to the hotel?
A See our Directions page.

Q Do you have Internet access?
A Yes, we offer complimentary high-speed Wi-Fi Internet throughout the hotel.

Q Do you have a pool?
A Yes. Our heated indoor pool.

Q Do you have a restaurant and lounge?
A No, but we have several restaurants in walking distance. We also offer our Hampton on the House® hot breakfast offered daily as well as complimentary On the Run® breakfast bags to go available Monday - Friday. We also offer a complimentary evening reception where you'll enjoy free wine, beer and appetizers Monday - Thursday from 5pm - 7pm.

Q What are your Check-In and Check-Out times?
A Check-In is at 4PM, and Check-Out at 12 noon.

Q Do you allow late Check-Outs?
A Yes, please check with the front desk if available for a specific date.

Q What method of payments do you accept?
A We accept VS, MC, AX, DS, & Cash.

Q Are pets allowed in the hotel guestrooms?
A YES, the Hampton Inn Solon allows pets and welcomes your little buddy as a member of your family. There is a $50.00 non-refundable fee for the entire stay. Guide dogs are also allowed in our accessible guestrooms.

Q What is the minimum age requirement to rent a room?
A A person must be 21 years of age to rent a room.

Q How many people can I have in my room?
A It depends on the room, between 4 and 5 people total. Please contact us for details.

Q Is there an extra charge for additional guests?
A Check with our front desk as this may vary.

Q Do you allow smoking in the guestrooms?
A Hampton Inn Solon offers guests a smoke-free environment, but guests may smoke outside in our courtyard.

Q What is your cancellation policy?
A To cancel a reservation, please call 24 hours before arrival to avoid cancellation penalties.

Q Are there restrictions?
A Some rates have further restrictions, please call for details.

Q Do you provide cribs, cots or rollaway beds?
A Playpens and cots are provided on request at no additional charge.

Q Do you have special rates for AAA or seniors?
A Yes, the discount varies seasonally and is based on availability. Learn more about our AARP Rates

Q Do you have on-site parking?
A Yes, complimentary well lit, on-site parking is offered.

Hampton Inn in Cleveland/Solon - Relax at your pace!